Our Services

Five Ways to Build
a Better Team

Every service is built around one goal: helping your restaurant keep great people, run leaner, and create a culture your staff and guests can feel.

01

Staffing Assessment

From $1,500 Project-Based

Most restaurant owners know something is off with their staffing — but they can't pinpoint exactly what. The Staffing Assessment is a structured deep-dive into your current team, giving you a clear picture of what's costing you money and what to fix first.

You'll walk away with a written findings report and a prioritized action plan — not a vague set of suggestions, but specific, numbered steps you can execute immediately.

1
Discovery Call We learn your concept, team size, and biggest pain points.
2
On-Site Assessment Observation and interviews with BOH/FOH team members and management.
3
Data Review Labor cost analysis, turnover data, scheduling review against industry benchmarks.
4
Written Report & Debrief Findings document + 60-minute walk-through of recommended actions.
What's Included
  • Full BOH & FOH team structure audit
  • Role alignment & skills gap analysis
  • Labor cost benchmarking (BOH 15–20% / Total 25–35%)
  • Turnover root-cause identification
  • Scheduling efficiency review
  • Hiring pipeline assessment
  • Written findings report
  • Prioritized action plan with specific next steps
  • 60-minute debrief session
Ideal For
Restaurants experiencing high turnover, rising labor costs, consistent understaffing, or service quality issues tied to team performance.
02

Staff Development Programs

From $2,500 Project-Based

You can hire right and still lose people if there's no real structure for bringing them in and helping them grow. This service builds the systems your restaurant needs to onboard faster, train consistently, and develop the team leaders of tomorrow.

Everything is custom-built for your concept — not a generic template handed off and forgotten.

1
Concept & Culture Discovery Understanding your brand, service style, and what great looks like for your team.
2
System Design Building your onboarding flow, training checkpoints, and role-specific curriculum.
3
Manager Training Coaching your leadership team on how to use the new systems effectively.
4
Implementation Support 30-day check-in after rollout to refine and adjust.
What's Included
  • Custom onboarding system & first-week schedule
  • Role-specific training curriculum (BOH & FOH)
  • Service culture framework document
  • Performance review templates
  • Manager coaching & mentoring sessions
  • Career path & advancement criteria documentation
  • Employee handbook outline & key policies
  • 30-day post-rollout check-in
Ideal For
Restaurants opening soon, concepts that have grown quickly without formalizing their systems, or operators who've lost institutional knowledge due to management turnover.
03

Interview Skills Training

From $750 Workshop / Coaching

Most managers were never actually taught how to interview. They ask the same generic questions, miss the real signals, and end up hiring on gut feeling alone — which is how bad hires happen and good candidates walk.

This service trains your managers to conduct structured, high-yield interviews that consistently surface the right people. Whether it's a private coaching session, a live observation where Tim sits in and grades performance, or a small group workshop, every format is built around real-world restaurant hiring scenarios.

1
Skills Baseline Identify gaps in your current interview approach — question quality, structure, candidate evaluation, and bias awareness.
2
Framework Training Teach a structured interview method — behavioral questioning, role-specific probing, and how to read what candidates don't say.
3
Live Assessment (Optional) Tim sits in on real interviews, observes technique, and provides a scored debrief immediately after.
4
Group Workshop (Optional) Small-class format for multiple managers — covers the full recruiting cycle from job post to offer, with role-play exercises.
What's Included
  • Manager interview skills assessment
  • Structured interview framework & question bank
  • Behavioral & situational question training
  • Candidate scoring rubric (custom to your roles)
  • Live interview observation & graded debrief (add-on)
  • Small group workshop sessions (add-on)
  • Post-training reference guide for managers
  • 30-day follow-up Q&A access
Ideal For
Restaurants whose managers are responsible for hiring but have never received formal interview training — or operators who keep making the same hiring mistakes and aren't sure why.
04

Music Playlist Curation

From $500 Project-Based

Music is one of the most overlooked tools in a restaurant's atmosphere toolkit. The wrong playlist slows service, kills the energy, and signals to guests that no one's paying attention. The right one keeps people in their seats longer, sets the mood for your concept, and lifts staff morale during a tough shift.

This is how the "vibe" in RightVibe came to life — music matters.

1
Concept Discovery Understanding your restaurant's identity, guest demographic, and energy goals.
2
Daypart Mapping Different energy for lunch service, dinner, happy hour, and late-night.
3
Playlist Build Curated playlists delivered on your platform of choice (Spotify, Apple Music, etc.).
4
Seasonal Refresh Optional quarterly update to keep playlists fresh year-round.
What's Included
  • Concept & atmosphere consultation
  • Up to 4 daypart-specific playlists
  • Genre, tempo & energy mapping
  • Delivered to Spotify or Apple Music
  • Volume & pacing guidance
  • Branded atmosphere brief document
  • Optional: quarterly seasonal refresh add-on
Ideal For
New concepts setting their atmosphere, established restaurants feeling like the energy has gone stale, or operators who want their music to feel as intentional as their food.
05

Ongoing Retainer Support

$1,000–$2,500/mo Monthly Retainer

The best staffing systems need consistent attention. Old habits creep back, new hires need managing, labor costs drift. The retainer keeps you accountable and gives you a trusted partner you can call when something comes up.

Think of it as having an experienced operations director on your team — without the full-time salary.

1
Monthly KPI Review Labor costs, turnover rate, sales per labor hour — reviewed against benchmarks.
2
Staff Performance Check-In Review of any performance issues, recognitions, or development needs.
3
On-Call Advisory Access to Tim for questions, hiring decisions, or urgent issues between sessions.
4
Quarterly Deep Assessment Full team review every 90 days to catch drift early.
What's Included
  • Monthly KPI & labor cost review session
  • Staff performance tracking & documentation
  • Scheduling & cost coaching
  • Recruiting advisory (job posts, candidate review)
  • On-call access for urgent questions
  • Quarterly full team assessment
  • Monthly written summary report
Ideal For
Operators who've completed an assessment or development program and want to maintain the gains — or busy owners who want an experienced set of eyes on their team every month.

Not Sure Where to Start?

Book a free 60-minute Snapshot Session. Tim will review your current situation and recommend the right starting point — no sales pressure.

Book Free Snapshot →